Privacy Policy

At Mellowe Landscapes Ltd, we take your privacy seriously. We are committed to protecting the personal data of our clients in accordance with UK GDPR. Here’s how we manage your data:

1. Who We Are

Mellowe Landscapes Ltd is a landscaping specialist located at 82 Maple Crescent, Penketh, Warrington WA5 2LQ, providing paving, turfing, fencing, driveways, decking and more across Cheshire since 2000.

2. What Data We Collect

We may gather:

• Contact details: name, telephone, email

• Project information: address, service type, measurements

• Order and enquiry data: quotes, estimates, invoices

• Technical info: IP address, browser type, cookies/analytics

• Optional: payment reference (handled securely by third parties)

3. Why We Use Your Data

We may use your information to:

• Respond to enquiries and provide quotes

• Schedule site visits and carry out landscaping services

• Send notifications—like confirmations, invoices, updates

• Enhance our website and services with analytics

• Meet our legal and accounting obligations

We do not sell your personal data or share it for marketing purposes.

4. Legal Bases for Processing

We process your data under the following lawful bases:

• Contract – to deliver your landscaping project

• Legitimate interests – to improve our service and site functionality

• Consent – when you opt in (e.g. for marketing messages)

• Legal obligation – to comply with financial or tax regulations

5. Who We Share Your Data With

We may share your data with:

• Payment platforms (only to process payments)

• Suppliers or subcontractors involved in your project

• Website hosts and IT service providers

• Legal or government bodies when required

All partners must comply with GDPR and implement appropriate security measures.

6. How We Keep Your Data Secure

Your data is protected via:

• Secure SSL encryption for our website

• Access-limited servers and encryption of sensitive info

• Confidential process for service personnel handling site data

7. How Long We Keep Your Data

Personal data is retained only as long as needed for:

• Fulfilling your project and managing aftercare

• Complying with financial records and warranties

• Analysing website usage (cookies expire after 12 months)

8. Your GDPR Rights

You may:

• Access the data we hold about you

• Request corrections or deletion

• Withdraw consent at any time (where relevant)

• Object to or restrict our processing of your data

• Complain to the ICO if you have concerns

To exercise these rights, contact us at:

Mellowe Landscapes Ltd
📍 82 Maple Crescent, Penketh, Warrington WA5 2LQ
📞 07772 488 160 / 01925 790 495
✉️ info@mellowelandscapes.co.uk

9. Cookie & Analytics Use

We use cookies to:

• Improve site functionality and user experience

• Track anonymous usage patterns via analytics

You control cookies in your browser settings.

10. Changes to This Policy

We may update this policy occasionally—please check this page for the latest version.